Privacy Policy Shuttle Bus 1Service
Byron Bay Shuttle Privacy Policy
Effective Date: February 2025
Byron Easy Bus ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website (byronbayshuttle.com.au), mobile app (if applicable), and shuttle services.
1. Information We Collect:
We collect several types of information from and about users of our Services, including:
- Personal Information: This may include information that can be used to identify you, such as your name, contact information (email address, phone number, address), payment information (credit card details), and any special requests or needs you may have.
- Travel Information: We collect information related to your travel, such as flight details (if applicable), destination, and travel purpose.
- Device Information: When you visit our website or use our mobile app, we may collect information about your device, including your IP address, browser type, operating system, device identifiers, and referring website.
- Location Information: With your permission, our mobile app may collect your location information to facilitate pick-up and drop-off services. You can control this through your device settings.
2. How We Use Your Information:
We use your information for the following purposes:
- Providing Services: To process your bookings, arrange transportation, communicate with you about your trip, and provide customer support.
- Improving Services: To analyze how our Services are used and identify areas for improvement.
- Personalization: To personalize your experience with our Services, such as offering relevant promotions or recommendations.
- Communication: To send you important updates about your booking, service changes, or promotional offers (you can opt out of marketing communications at any time).
- Legal Compliance: To comply with applicable laws and regulations.
- Marketing (with consent): We may use your contact information to send you marketing communications about our services or special offers if you have opted in to receive them. You can opt out of these communications at any time.
3. How We Share Your Information:
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, customer support, data analytics, and other services..
- Transportation Partners: We may share your information with transportation partners to facilitate your shuttle service.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.
5 Contact us
If you have any questions about this privacy policy, please contact us by phone 0266857447 or email info@byronbus.com.